Apollo Heating and Air
Online Privacy Policy & Privacy Practices Statement
Our Commitment to Privacy
The privacy of your personally identifiable information is important to Apollo Heating and Air. As part of our commitment to the privacy of your personally identifiable information, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our home page and at every point where personally identifiable information may be requested. Please take a moment to read over our Privacy Policy and Legal Statement carefully so you can understand our website practices related to gathering information on our website.
Disclosure of Information
Please be advised, that when ordering or requesting a free service estimate on our website, as necessary, you will be asked to enter your: name, e-mail address, mailing address, and phone number. Nevertheless, you may always visit our website anonymously as this information is only required of those browsers who desire a free service estimate. Apollo Heating and Air will never share your information with any third parties unless it’s essential to conform to the law and to defend the honesty of this privacy policy, to enforce and protect the rights, property, and safety of our visitors and the public of Apollo Heating and Air.
SMS Text Messaging
Apollo Heating and Air will be collecting opt-in verbally from their customers. The customers will be
able to opt in to receive messages either in person at their physical location, or over a phone call if
the customer calls. When a customer is registered for the first time, they are asked to provide the
phone number, and sta is trained to ask If the customer would like to opt in to SMS-based billing
notifications, appointment reminders, dispatch notifications and job completion surveys. They will
be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and
they can “text HELP for support or more information and STOP to unsubscribe at any time and no
further messages will be sent.” They will also be informed that their phone number will not be
shared with third parties for marketing or promotional purposes.
By submitting website forms and signing up for texts, you consent to receive text messages from
Apollo Heating and Air at the number provided, including messages sent by auto dialer. Consent is
not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any
time by replying STOP or clicking the unsubscribe link (where available) and no further messages
will be sent. Reply HELP for help. Information will not be shared with third parties for marketing or
promotional purposes.
Email Addresses
We also use return e-mail addresses and customer addresses that you provide to us when accessing [email protected] to answer the e-mail and correspondence we receive and notify you of important changes in the functionality of the website. If and when you provide your email address, you may receive coupons, special offers, and seasonal promotions we think you might be interested in and surveys to ask how we can better serve our customers. We may also use your email for communication purposes regarding account information.
If you do not wish to receive information via email from [email protected], please indicate this by not providing your email address. Such addresses are not used for any other purpose and are not shared with third parties. If you do not want to receive this information in the future, please contact us at [email protected].
The Way We Use Information
Apollo Heating and Air may use non-identifying and aggregate information to better design our website and gather information. We will not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without first providing you an opportunity to opt out or otherwise prohibit such unrelated uses. We have put in place physical, electronic, and managerial procedures to safeguard and secure the information we collect online. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Do We Use Cookies?
Yes. Cookies are small, micro files a website or its service provider transfers to your computer’s hard drive via your web browser. This supports the websites or service providers’ systems to recognize your browser and capture certain information. Apollo Heating and Air uses cookies on this website to store and maintain passwords, and to provide you with an updated, more personalized visit each time you visit our website, for instance, by making you aware of what’s new on our website since your last visit. Most browsers can reject all cookies. If your browser is not set to accept cookies, you may not be able to access all portions of apollohtg.com.
Our Commitment to Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, Apollo Heating and Air never collects or maintains information on our website from those we actually know are under the age of 13, and no part of our website is structured to attract anyone under the age of 13. Any parent or guardian who learns that their child may have submitted personally identifiable information should contact us immediately at [email protected].
Alterations to the Legal Policy
This legal, privacy policy is always subject to change. If Apollo Heating and Air is required to change the contents of this legal statement due to the ever-changing dynamics of the World Wide Web, we will post an amended policy at our earliest convenience. If at any time, Apollo Heating and Air decides to use any private information collected contrarily than formerly stated, you will be directly notified and allowed to elect out of the original, proposed use. By visiting apollohtg.com you approve the visit to the site and any dispute over privacy is administered at the time of the existing Online Privacy Policy and Legal User Agreement.
Customer Account Website
Apollo Heating and Air respects the integrity and privacy of its website users. Apollo Heating and Air’s security software is the industry standard and among the best software available today for secure transactions.
Contact, Questions, Comments, Complaints
Should you have other questions, concerns, or complaints regarding anything related to this Online Privacy Policy or wish to have your personally identifiable information deleted from our records, please send an e-mail to [email protected] or mail correspondence to Apollo Heating and Air, 114 W Mission Ave, Bellevue, NE 68005. Our office associates will respond to questions and concerns or put you in contact with someone to help resolve any disputes related to this Online Privacy Policy.